Frequently Asked Questions

Everything you need to know about your hydration journey.

What is a waterdrop® Microdrink?

A waterdrop® Microdrink is a small, sugar-free cube that adds delicious fruit and plant extracts to your water. Simply drop it into 15-20 oz of still or sparkling water and enjoy a refreshing drink anywhere.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.

Are waterdrop® cubes suitable for children or pregnant women?

Our Microdrinks are generally safe for everyone as they are sugar-free and contain natural extracts. However, our Microenergy line contains caffeine, so we recommend consulting with a healthcare professional regarding specific dietary needs.

What is your return policy?

We offer a 14-day return policy for unopened and unused products. Due to food safety regulations, we cannot accept returns on any food or beverage items that have been opened.

How should I store my Microdrinks?

To maintain maximum freshness and flavor, store your waterdrop® cubes in a cool, dry place away from direct sunlight. There is no need to refrigerate them.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.